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A new book from River Heights Consulting

TeleSales Prospecting

* Locate the contact who values your service.

* Organize your CRM data for successy today and tomorrow.

* Turn an entry-level person into a pro in 6 weeks.

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Specialist Check List

 

At a loss when it comes to improving your skill set?  Have a boss who doesn’t understand your function in life?  Want to improve your skill set and get positive feedback?

 

Use this handy-dandy Specialist Checklist…

 

Rate yourself using this check list

Skill

Ranking

Product Knowledge

 

  • is recognized as an expert by customers

 

  • understands critical customer applications

 

  • understands products typically used in conjunction with technology group

 

 

 

Computer Skills

 

  • Email

 

  • MS Word

 

  • MS Excel

 

  • MS PowerPoint

 

  • Web Based Seminars

 

  • Knows how to set up and organize files in Windows Environment

 

 

 

Personal Skills

 

  • able to make presentations to groups when required

 

  • understands telephone etiquette

 

  • understands (period)

 

 

 

Marketing

 

  • Understands the importance of working through others

 

  • Understands concept of potential

 

  • Understands how to target accounts

 

  • Maintains an annual and 90 day sliding window business plan

 

 

 

Sales

 

  • Understands how to accelerate the relationship process

 

  • Understands how to make his product easy to sell

 

  • Knows how to select the right training for Outside Sales / Account Managers

 

  • Knows how to select the right training for Inside Sales / Customer Service

 

  • Uses value in sales approach

 

 

 

Management Interface

 

  • Consistently brings the right information to management in a timely manner

 

  • Works as a resource to the Purchasing Inventory Department

 

 

 

Vendor Relations

 

  • Owns the relationship with Vendors

 

  • Harvests samples and demo dollars from Vendors

 

  • Reviews her/his plan with Vendors regularly

 

 

 

Training

 

  • Plans training sessions tailored to those being trained (inside, outside sales)

 

  • Develops ongoing programs (for others to develop skills)

 

  • Delivers competitive advantage in Customer Training

 

 

 

Demos, Samples

 

  • Plans for demo/sample needs in advance

 

  • Knows when to rotate demos to avoid expensive write-offs

 

  • Harvests N/C demo units from Vendor Partners

 

 

If you find value in this form, send us an email…   include a mention of this comment and receive a “postcard from the Tall Corn State”.  This offer may not have any real value, but your feedback is priceless…..

 

Building a High Tech Team?

* We are the recognized experts in building and training a high tech team.

* We are the go-to guys for high tech product specialist training.

 

North Stars of Technology

* Measure your value - in dollars and cents.

* Use Technology to sell - work efficiently.

* Get paid for what we know - and know why.

* Develop a strong training program - and start inside.

 

Distributor Product Specialists have been the secret weapon of successful distributors throughout many industry segments.  River Heights Consulting provides the training, tools, and management know-how to get your specialist program off the ground.

 

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